# Part of Odoo. See LICENSE file for full copyright and licensing details. from freezegun import freeze_time from markupsafe import Markup from odoo import Command, fields from odoo.exceptions import AccessError from odoo.tests.common import users, tagged from odoo.addons.mail.tests.common import MailCommon from odoo.addons.mail.tools.discuss import Store from odoo.addons.im_livechat.tests.chatbot_common import ChatbotCase @tagged('post_install', '-at_install') class TestImLivechatMessage(ChatbotCase, MailCommon): @classmethod def setUpClass(cls): super().setUpClass() cls._create_portal_user() def setUp(self): super().setUp() self.password = 'Pl1bhD@2!kXZ' self.users = self.env['res.users'].create([ { 'email': 'e.e@example.com', 'group_ids': [Command.link(self.env.ref('base.group_user').id)], 'login': 'emp', 'password': self.password, 'name': 'Ernest Employee', 'notification_type': 'inbox', 'odoobot_state': 'disabled', 'signature': '--\nErnest', }, { "email": "test1@example.com", "login": "test1", "name": "test1", "password": self.password, }, ]) settings = self.env["res.users.settings"]._find_or_create_for_user(self.users[1]) settings.livechat_username = "chuck" self.maxDiff = None def test_update_username(self): user = self.env['res.users'].create({ 'name': 'User', 'login': 'User', 'password': self.password, 'email': 'user@example.com', 'livechat_username': 'edit me' }) with self.assertRaises(AccessError): self.env['res.users'].with_user(user).check_access('write') user.with_user(user).livechat_username = 'New username' self.assertEqual(user.livechat_username, 'New username') def test_chatbot_message_format(self): self.authenticate(self.users[0].login, self.password) data = self.make_jsonrpc_request( "/im_livechat/get_session", { "channel_id": self.livechat_channel.id, "chatbot_script_id": self.chatbot_script.id, "persisted": True, }, ) discuss_channel = self.env['discuss.channel'].browse(data["channel_id"]) self._post_answer_and_trigger_next_step( discuss_channel, self.step_dispatch_buy_software.name, chatbot_script_answer=self.step_dispatch_buy_software ) chatbot_message = discuss_channel.chatbot_message_ids.mail_message_id[:1] self.assertEqual( Store().add(chatbot_message).get_result()["mail.message"], [ { "attachment_ids": [], "author_guest_id": False, "author_id": self.chatbot_script.operator_partner_id.id, "body": ["markup", "

Can you give us your email please?

"], "chatbotStep": { "message": chatbot_message.id, "scriptStep": self.step_email.id, }, "create_date": fields.Datetime.to_string(chatbot_message.create_date), "date": fields.Datetime.to_string(chatbot_message.date), "default_subject": "Testing Bot", "email_from": False, "id": chatbot_message.id, "incoming_email_cc": False, "incoming_email_to": False, "message_link_preview_ids": [], "message_type": "comment", "model": "discuss.channel", "needaction": False, "notification_ids": [], "parent_id": False, "partner_ids": [], "pinned_at": False, "rating_id": False, "reactions": [], "record_name": "Testing Bot", "res_id": discuss_channel.id, "scheduledDatetime": False, "starred": False, "thread": { "id": discuss_channel.id, "model": "discuss.channel", }, "subject": False, "subtype_id": self.env.ref("mail.mt_comment").id, "trackingValues": [], "write_date": fields.Datetime.to_string(chatbot_message.write_date), } ], ) @users('emp') def test_message_to_store(self): im_livechat_channel = self.env['im_livechat.channel'].sudo().create({'name': 'support', 'user_ids': [Command.link(self.users[0].id)]}) self.env["mail.presence"]._update_presence(self.users[0]) self.authenticate(self.users[1].login, self.password) channel_livechat_1 = self.env["discuss.channel"].browse( self.make_jsonrpc_request( "/im_livechat/get_session", { "previous_operator_id": self.users[0].partner_id.id, "channel_id": im_livechat_channel.id, }, )["channel_id"] ) record_rating = self.env['rating.rating'].create({ 'res_model_id': self.env['ir.model']._get('discuss.channel').id, 'res_id': channel_livechat_1.id, 'parent_res_model_id': self.env['ir.model']._get('im_livechat.channel').id, 'parent_res_id': im_livechat_channel.id, 'rated_partner_id': self.users[0].partner_id.id, 'partner_id': self.users[1].partner_id.id, 'rating': 5, 'consumed': True, }) message = channel_livechat_1.message_post( author_id=record_rating.partner_id.id, body=Markup(":%s/5%s") % (record_rating.rating_image_url, record_rating.rating, record_rating.feedback), rating_id=record_rating.id, ) self.assertEqual( Store().add(message).get_result(), { "mail.message": self._filter_messages_fields( { "attachment_ids": [], "author_guest_id": False, "author_id": self.users[1].partner_id.id, "body": ["markup", message.body], "date": fields.Datetime.to_string(message.date), "write_date": fields.Datetime.to_string(message.write_date), "create_date": fields.Datetime.to_string(message.create_date), "id": message.id, "default_subject": "test1 Ernest Employee", "email_from": '"test1" ', "incoming_email_cc": False, "incoming_email_to": False, "message_link_preview_ids": [], "message_type": "notification", "reactions": [], "model": "discuss.channel", "needaction": False, "notification_ids": [], "thread": {"id": channel_livechat_1.id, "model": "discuss.channel"}, "parent_id": False, "partner_ids": [], "pinned_at": False, "rating_id": record_rating.id, "record_name": "test1 Ernest Employee", "res_id": channel_livechat_1.id, "scheduledDatetime": False, "starred": False, "subject": False, "subtype_id": self.env.ref("mail.mt_note").id, "trackingValues": [], }, ), "mail.message.subtype": [ {"description": False, "id": self.env.ref("mail.mt_note").id} ], "mail.thread": self._filter_threads_fields( { "display_name": "test1 Ernest Employee", "has_mail_thread": True, "id": channel_livechat_1.id, "model": "discuss.channel", "module_icon": "/mail/static/description/icon.png", "rating_avg": 5.0, "rating_count": 1, }, ), "rating.rating": [ { "id": record_rating.id, "rating": 5.0, "rating_image_url": record_rating.rating_image_url, "rating_text": "top", }, ], "res.partner": self._filter_partners_fields( { "avatar_128_access_token": self.users[ 1 ].partner_id._get_avatar_128_access_token(), "id": self.users[1].partner_id.id, "is_company": False, "main_user_id": self.users[1].id, "user_livechat_username": "chuck", "write_date": fields.Datetime.to_string(self.users[1].write_date), }, ), "res.users": self._filter_users_fields( { "id": self.users[1].id, "partner_id": self.users[1].partner_id.id, "share": False, }, ), }, ) @users("portal_test") @freeze_time("2020-03-22 10:42:06") def test_feedback_message(self): """Test posting a feedback message as a portal user, and ensure the proper bus notifications are sent.""" livechat_channel_vals = {"name": "support", "user_ids": [Command.link(self.users[0].id)]} im_livechat_channel = self.env["im_livechat.channel"].sudo().create(livechat_channel_vals) self.env["mail.presence"]._update_presence(self.users[0]) self.authenticate(self.env.user.login, self.env.user.login) channel = self.env["discuss.channel"].browse( self.make_jsonrpc_request( "/im_livechat/get_session", { "previous_operator_id": self.users[0].partner_id.id, "channel_id": im_livechat_channel.id, }, )["channel_id"] ) def _get_feedback_bus(): message = self.env["mail.message"].sudo().search([], order="id desc", limit=1) rating = self.env["rating.rating"].sudo().search([], order="id desc", limit=1) return ( [ # unread counter/new message separator (not asserted below) (self.env.cr.dbname, "res.partner", self.env.user.partner_id.id), # new_message (self.env.cr.dbname, "discuss.channel", channel.id), ], [ { "type": "discuss.channel/new_message", "payload": { "data": { "mail.message": self._filter_messages_fields( { "attachment_ids": [], "author_guest_id": False, "author_id": self.env.user.partner_id.id, "body": [ "markup", '
Rating: rating
\nGood service
', ], "create_date": fields.Datetime.to_string( message.create_date ), "date": fields.Datetime.to_string(message.date), "default_subject": "Chell Gladys Ernest Employee", "id": message.id, "incoming_email_cc": False, "incoming_email_to": False, "message_link_preview_ids": [], "message_type": "notification", "model": "discuss.channel", "parent_id": False, "partner_ids": [], "pinned_at": False, "rating_id": rating.id, "reactions": [], "record_name": "Chell Gladys Ernest Employee", "res_id": channel.id, "scheduledDatetime": False, "subject": False, "subtype_id": self.env.ref("mail.mt_comment").id, "thread": {"id": channel.id, "model": "discuss.channel"}, "write_date": fields.Datetime.to_string(message.write_date), }, ), "mail.message.subtype": [ {"description": False, "id": self.env.ref("mail.mt_comment").id} ], "mail.thread": self._filter_threads_fields( { "display_name": "Chell Gladys Ernest Employee", "has_mail_thread": True, "id": channel.id, "model": "discuss.channel", "module_icon": "/mail/static/description/icon.png", "rating_avg": 5.0, "rating_count": 1, }, ), "rating.rating": [ { "id": rating.id, "rating": 5.0, "rating_image_url": rating.rating_image_url, "rating_text": "top", }, ], "res.partner": self._filter_partners_fields( { "avatar_128_access_token": self.env.user.partner_id._get_avatar_128_access_token(), "id": self.env.user.partner_id.id, "is_company": False, "main_user_id": self.env.user.id, "name": "Chell Gladys", "user_livechat_username": False, "write_date": fields.Datetime.to_string( self.env.user.write_date ), }, ), "res.users": self._filter_users_fields( { "id": self.env.user.id, "partner_id": self.env.user.partner_id.id, "share": True, }, ), }, "id": channel.id, }, }, ], ) with self.assertBus(get_params=_get_feedback_bus): self.make_jsonrpc_request( "/im_livechat/feedback", { "channel_id": channel.id, "rate": 5, "reason": "Good service", }, )